{"id":5533,"date":"2025-09-22T08:59:24","date_gmt":"2025-09-22T08:59:24","guid":{"rendered":"https:\/\/www.vaseuzemneni.cz\/?page_id=5533"},"modified":"2025-09-23T11:15:05","modified_gmt":"2025-09-23T11:15:05","slug":"reklamace-a-vraceni-zbozi","status":"publish","type":"page","link":"https:\/\/www.vaseuzemneni.cz\/sk\/reklamace-a-vraceni-zbozi\/","title":{"rendered":"Reklamace a&nbsp;vr\u00e1cen\u00ed zbo\u017e\u00ed"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5533\" class=\"elementor elementor-5533\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c7175b0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c7175b0\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1f91b3f\" data-id=\"1f91b3f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cf1dcf5 elementor-widget elementor-widget-heading\" data-id=\"cf1dcf5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Reklamace a&nbsp;vr\u00e1cen\u00ed zbo\u017e\u00ed<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d76eccf elementor-widget elementor-widget-text-editor\" data-id=\"d76eccf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Vr\u00e1cen\u00ed zbo\u017e\u00ed<\/h2><ul><li style=\"color: #000000; font-family: Inter, sans-serif; font-size: 18px; letter-spacing: -0.2px;\">zakoupen\u00e9 produkty m\u016f\u017eete vr\u00e1tit do 14ti dn\u016f od p\u0159evzet\u00ed objedn\u00e1vky (kompletn\u00ed zn\u011bn\u00ed dle z\u00e1kona najdete v&nbsp;<a href=\"https:\/\/www.vaseuzemneni.cz\/sk\/obchodni-podminky\/\">obchodn\u00edch podm\u00ednk\u00e1ch<\/a>)<\/li><li style=\"color: #000000; font-family: Inter, sans-serif; font-size: 18px; letter-spacing: -0.2px;\">produkty nesm\u00ed jevit zn\u00e1mky pou\u017e\u00edv\u00e1n\u00ed (pokud m\u00e1te doma chlupat\u00e9 mazl\u00ed\u010dky, v\u011bnujte zv\u00fd\u0161enou pozornost odstran\u011bn\u00ed v\u0161ech chlup\u016f z&nbsp;produktu)<\/li><li style=\"color: #000000; font-family: Inter, sans-serif; font-size: 18px; letter-spacing: -0.2px;\">produkty pros\u00edm vracejte v&nbsp;kompletn\u00edm balen\u00ed<\/li><li style=\"color: #000000; font-family: Inter, sans-serif; font-size: 18px; letter-spacing: -0.2px;\">vr\u00e1cen\u00e9 zbo\u017e\u00ed zas\u00edlejte v&nbsp;krabici, aby nedo\u0161lo k&nbsp;po\u0161kozen\u00ed p\u0159i&nbsp;p\u0159eprav\u011b<\/li><\/ul><div>\u00a0<\/div><p><strong>Postup p\u0159i&nbsp;vracen\u00ed zbo\u017e\u00ed:<\/strong><\/p><ol><li style=\"color: #000000; font-family: Inter, sans-serif; font-size: 18px; letter-spacing: -0.2px;\">Produkty, kter\u00e9 chcete vr\u00e1tit pe\u010dliv\u011b zabalte (nejl\u00e9pe do p\u016fvodn\u00edho balen\u00ed) a&nbsp;um\u00edst\u011bte do vhodn\u00e9 krabice.<\/li><li>Vytiskn\u011bte a&nbsp;vypl\u0148te vr\u00e1tkov\u00fd formul\u00e1\u0159 (<a href=\"https:\/\/www.vaseuzemneni.cz\/wp-content\/uploads\/2025\/09\/formular_odstoupeni.docx\" target=\"_blank\" rel=\"noopener\">DOC<\/a>, <a href=\"https:\/\/www.vaseuzemneni.cz\/wp-content\/uploads\/2025\/09\/formular_odstoupeni.pdf\" target=\"_blank\" rel=\"noopener\">PDF<\/a>) a&nbsp;nezapome\u0148te vyplnit Va\u0161e jm\u00e9no, \u00fadaje o&nbsp;objedn\u00e1vce, kter\u00fd z&nbsp;produkt\u016f chcete vr\u00e1tit a&nbsp;hlavn\u011b tak\u00e9 \u010d\u00edslo \u00fa\u010dtu na kter\u00fd chcete pen\u00edze vr\u00e1tit.<\/li><li>Vypln\u011bn\u00fd formul\u00e1\u0159 p\u0159ilo\u017ete do krabice.<\/li><li>Z\u00e1silku ode\u0161lete bez dob\u00edrky (z\u00e1silky s&nbsp;dob\u00edrkou nebudou p\u0159evzaty) na na\u0161i adresu nebo do Z-Boxu Z\u00e1silkovny, viz n\u00ed\u017ee.<\/li><li>Pen\u00edze budou vr\u00e1ceny do 7&nbsp;dn\u00ed od p\u0159evzet\u00ed z\u00e1silky.<\/li><\/ol><div>\u00a0<\/div><p style=\"color: #000000; font-family: Inter, sans-serif; font-size: 18px; letter-spacing: -0.2px; padding-left: 40px;\"><strong>Zbo\u017e\u00ed ode\u0161lete na adresu: <\/strong><\/p><p style=\"color: #000000; font-family: Inter, sans-serif; font-size: 18px; letter-spacing: -0.2px; padding-left: 40px;\">Kamil Rakyta<br \/>Novin\u00e1\u0159sk\u00e1 3<br \/>70900 Ostrava<br \/>tel. 737&nbsp;340&nbsp;489<br \/>mail: <a href=\"mailto:info@vaseuzemneni.cz\">info@vaseuzemneni.cz<\/a><\/p><p style=\"padding-left: 40px;\"><em>nebo do Z-boxu Z\u00e1silkovny:<\/em><br \/>ID 30877<br \/>Patrice Lumumby 2527\/9, 700&nbsp;30,\u00a0 Ostrava<\/p><p><span style=\"letter-spacing: -0.2px;\">\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 <\/span><\/p><h2>Reklamace produktu<\/h2><div id=\"form1\"><ol><li style=\"color: #000000; font-family: Inter, sans-serif; font-size: 18px; letter-spacing: -0.2px;\">Produkty, kter\u00e9 chcete reklamovat pe\u010dliv\u011b zabalte a&nbsp;um\u00edst\u011bte do vhodn\u00e9 krabice.<\/li><li>Vytiskn\u011bte a&nbsp;vypl\u0148te reklama\u010dn\u00ed formul\u00e1\u0159 (<a href=\"https:\/\/www.vaseuzemneni.cz\/wp-content\/uploads\/2025\/09\/formular_reklamace.docx\" target=\"_blank\" rel=\"noopener\">DOC<\/a>, <a href=\"https:\/\/www.vaseuzemneni.cz\/wp-content\/uploads\/2025\/09\/formular_reklamace.pdf\" target=\"_blank\" rel=\"noopener\">PDF<\/a>) a&nbsp;nezapome\u0148te vyplnit: Va\u0161e jm\u00e9no, \u010d\u00edslo objedn\u00e1vky a&nbsp;popis z\u00e1vady.<\/li><li>M\u00edsto ti\u0161t\u011bn\u00e9ho formul\u00e1\u0159e n\u00e1m tak\u00e9 m\u016f\u017eete poslat email (na <a href=\"mailto:info@vaseuzemneni.cz\">info@vaseuzemneni.cz<\/a>) s&nbsp;po\u017eadavkem na reklamaci, kde uvedete: Va\u0161e jm\u00e9no, \u010d\u00edslo objedn\u00e1vky, reklamovan\u00e9 zbo\u017e\u00ed a&nbsp;popis z\u00e1vady.<\/li><li>Vypln\u011bn\u00fd formul\u00e1\u0159 p\u0159ilo\u017ete do krabice.<\/li><li>Z\u00e1silku ode\u0161lete bez dob\u00edrky (z\u00e1silky s&nbsp;dob\u00edrkou nebudou p\u0159evzaty) na na\u0161i adresu nebo do Z-Boxu Z\u00e1silkovny, viz n\u00ed\u017ee.<\/li><\/ol><div>\u00a0<\/div><p style=\"color: #000000; font-family: Inter, sans-serif; font-size: 18px; letter-spacing: -0.2px; padding-left: 40px;\"><strong>Zbo\u017e\u00ed ode\u0161lete na adresu: <\/strong><\/p><p style=\"color: #000000; font-family: Inter, sans-serif; font-size: 18px; letter-spacing: -0.2px; padding-left: 40px;\">Kamil Rakyta<br \/>Novin\u00e1\u0159sk\u00e1 3<br \/>70900 Ostrava<br \/>tel. 737&nbsp;340&nbsp;489<br \/>mail: <a href=\"mailto:info@vaseuzemneni.cz\">info@vaseuzemneni.cz<\/a><\/p><p style=\"padding-left: 40px;\"><em>nebo do Z-boxu Z\u00e1silkovny:<\/em><br \/>ID 30877<br \/>Patrice Lumumby 2527\/9, 700&nbsp;30,\u00a0 Ostrava<\/p><\/div><div>\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Reklamace a&nbsp;vr\u00e1cen\u00ed zbo\u017e\u00ed Vr\u00e1cen\u00ed zbo\u017e\u00ed zakoupen\u00e9 produkty m\u016f\u017eete vr\u00e1tit do 14ti dn\u016f od p\u0159evzet\u00ed objedn\u00e1vky (kompletn\u00ed zn\u011bn\u00ed dle z\u00e1kona najdete v&nbsp;obchodn\u00edch podm\u00ednk\u00e1ch) produkty nesm\u00ed jevit zn\u00e1mky pou\u017e\u00edv\u00e1n\u00ed (pokud m\u00e1te doma chlupat\u00e9 mazl\u00ed\u010dky, v\u011bnujte zv\u00fd\u0161enou pozornost odstran\u011bn\u00ed v\u0161ech chlup\u016f z&nbsp;produktu) produkty pros\u00edm vracejte v&nbsp;kompletn\u00edm balen\u00ed vr\u00e1cen\u00e9 zbo\u017e\u00ed zas\u00edlejte v&nbsp;krabici, aby nedo\u0161lo k&nbsp;po\u0161kozen\u00ed p\u0159i&nbsp;p\u0159eprav\u011b \u00a0 Postup p\u0159i&nbsp;vracen\u00ed [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-5533","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Reklamace a vr\u00e1cen\u00ed zbo\u017e\u00ed - Va\u0161eUzemn\u011bn\u00ed.cz - Uzem\u0148ovac\u00ed prost\u011bradla a podlo\u017eky<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.vaseuzemneni.cz\/sk\/reklamace-a-vraceni-zbozi\/\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.vaseuzemneni.cz\\\/reklamace-a-vraceni-zbozi\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Dom\u016f\",\"item\":\"https:\\\/\\\/www.vaseuzemneni.cz\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Reklamace a&nbsp;vr\u00e1cen\u00ed zbo\u017e\u00ed\"}]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Reklamace a vr\u00e1cen\u00ed zbo\u017e\u00ed - Va\u0161eUzemn\u011bn\u00ed.cz - Uzem\u0148ovac\u00ed prost\u011bradla a podlo\u017eky","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.vaseuzemneni.cz\/sk\/reklamace-a-vraceni-zbozi\/","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BreadcrumbList","@id":"https:\/\/www.vaseuzemneni.cz\/reklamace-a-vraceni-zbozi\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Dom\u016f","item":"https:\/\/www.vaseuzemneni.cz\/"},{"@type":"ListItem","position":2,"name":"Reklamace a&nbsp;vr\u00e1cen\u00ed zbo\u017e\u00ed"}]}]}},"_links":{"self":[{"href":"https:\/\/www.vaseuzemneni.cz\/sk\/wp-json\/wp\/v2\/pages\/5533","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vaseuzemneni.cz\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.vaseuzemneni.cz\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.vaseuzemneni.cz\/sk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vaseuzemneni.cz\/sk\/wp-json\/wp\/v2\/comments?post=5533"}],"version-history":[{"count":29,"href":"https:\/\/www.vaseuzemneni.cz\/sk\/wp-json\/wp\/v2\/pages\/5533\/revisions"}],"predecessor-version":[{"id":5577,"href":"https:\/\/www.vaseuzemneni.cz\/sk\/wp-json\/wp\/v2\/pages\/5533\/revisions\/5577"}],"wp:attachment":[{"href":"https:\/\/www.vaseuzemneni.cz\/sk\/wp-json\/wp\/v2\/media?parent=5533"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}